Step 10 is focused on an organization's relationship with their customers and suppliers.
A business can only deliver products and services to their customers at the same rate that their suppliers can make their scheduled inputs. A business will not succeed without its suppliers delivering on-time, every-time!
A lean supply chain is a system focused on the use of lean principles for the logistics of providing and moving materials, information and knowledge between suppliers, manufacturing companies and their customers. It is important to understand that any business is only as good as its suppliers ability to deliver their materials on time, every time. If your suppliers fail, your business fails to deliver your products to your customers.
There are four steps to implementing a standard work process:
A lean supply chain has a huge impact on the overall supply logistics because it lowers the amount of inventory being held by every business. This reduces costs and improves the ability of suppliers to deliver goods on time, every time. Implementing a lean supply chain will be dependent upon a company’s buying power and their ability to negotiate with their suppliers and customers.
In this short video, Chris Turner - Lean Mfg Coach gives a brief explanation about the importance of supplier customer relationships.
I have an individual training module for Lean Supply Chain available to purchase. It is from my advanced level training course which is Level 3 - Lean Expert in Manufacturing. For more information click the link below:
Categories: 10-Step Model