Step 8 is focused on the procedure for defining and documenting the best practices.
The best quality, cost and delivery metrics will be achieved by developing and implementing the standard work documents and training employees to follow them.
Every good business tries to get their employees to use the best methods for achieving successful results. This is a common sense approach to do things right, the first time. However, what actually happens is that business owners do not follow through to implement these best practices throughout their organization. This leads to inconsistencies and variation in results. Standard Work is the method for defining these best practices and ensuring that every employee is following them to deliver value to their customers. See some examples of standard work documents in the image below:
There are five steps to implementing a standard work process:
Standard Work has a direct influence on the way an employee performs their job. It will improve the Quality, Cost and Delivery metrics that most lean organizations use to track and trend their business success. Everyone working in the business knows that they all have the same ability to generate the same results as long as they follow the same best practice.
In this short video, Chris Turner - Lean Mfg Coach gives a brief explanation about the purpose for developing and implementing Standard Work.
I have an individual training module for Develop Standard Work available to purchase. It is from my advanced level training course which is Level 3 - Lean Expert in Manufacturing. For more information click the link below:
Categories: 10-Step Model